Health care worker survey reveals 85% may stay home during pandemic

Source: BioMed Central
Date: 14 May 2009
Link: Will the NHS continue to function in an influenza pandemic? A survey of healthcare workers in the West Midlands, UK

Conclusion:
Levels of absenteeism amongst HCWs may be considerably higher than official estimates, with potential absence concentrated amongst certain groups of employees. Although interventions designed to minimise absenteeism should target HCWs with a low stated likelihood of working, members of these groups may also be the least receptive to such interventions. Changes to working conditions which reduce barriers to the ability to work may not address barriers linked to willingness to work, and may fail to overcome HCWs' reluctance to work in the face of what may still be deemed unacceptable risk to self and/or family.

e! Science News published 14 May:

Would NHS staff go to work during a flu pandemic?

A survey of health care workers has revealed that as many as 85% may stay off work if an influenza pandemic did take hold of the country. The results of the survey, published in the open access journal BMC Public Health, suggest that levels of absenteeism may be significantly higher than current official estimates and that 'willingness', rather than 'ability', plays the largest role in health care workers' decisions as to whether to go to work or not. Researchers from the University of Birmingham carried out the survey, in which 1032 healthcare workers responded to questions about the factors that may influence their decisions whether or not to work during an influenza pandemic, and what interventions might be effective in persuading them to work. The research team report that as pandemic influenza is recognised by the Government to be one of the most severe national risks, it is essential that health services are able to manage the major demands that will be placed upon them. Healthcare workers will be at the forefront of the response to a pandemic, and if services are to be provided at sufficient levels, absenteeism from work must be minimized.

Responses suggest that the likelihood of working may differ by job type. While doctors were more likely to say they would attend, nurses and ancillary staff were more likely to say they would stay away. The survey shows that willingness to work during a pandemic will be strongly impacted by two types of factors. Firstly, issues relating to family and caring responsibilities. Workers with children or elderly family for whom they are carers would be more likely to be absent from work if influenza illness at home (or the possibility of it) became a worry. Second, issues relating to the work environment itself. These included the possibility of having to take on duties for which a worker felt they had not received training, being asked to work at a different place to normal, working with untrained people, or fears of possible future litigation if mistakes were made while working under abnormal conditions.

Measures intended to persuade health care workers to work as normal during a pandemic will need to be tailored to different job types. But as the research suggests, the groups who may be most in need of suitable interventions may also be the least receptive.

The team conclude, "Potential levels of absenteeism may be significantly higher than current official estimates, and that absenteeism could be particularly marked amongst certain groups of workers." This research provides important information to assist with planning for a potential influenza pandemic.