Local governments and technology companies are scrambling to fix the glitch-filled registration portals that have slowed down the distribution of the coronavirus vaccine.
Washington, D.C.’s sign-up system has attracted significant attention over its failures. For several weeks in a row, residents have been greeted with glitches, failed captcha codes and system errors when trying to schedule appointments to get a potentially life-saving dose.
“The failures in D.C.'s vaccine distribution system have been painful for our residents,” D.C. Councilmember Janeese Lewis George (D) told The Hill.
Local officials in D.C. hope that a new sign-up system launching Wednesday could alleviate many of the problems with the previous portal.
Residents will now be able to register once and then be contacted via email or phone when they can make an appointment. ...
Local officials in D.C. hope that a new sign-up system launching Wednesday could alleviate many of the problems with the previous portal.
Residents will now be able to register once and then be contacted via email or phone when they can make an appointment.
Mani Sundaram, executive vice president and chief information officer at Akamai, a company working with local governments to make vaccine websites more efficient, told The Hill that vaccine portal sites have been “getting better” since the start of the rollout late last year.
“I think a lot of the counties and states are now realizing that they have to put some more work into their website,” said Sundaram...
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